Rachel Stanley
About Rachel Stanley
Rachel Stanley is the Vice President of Customer Experience at Banzai, with extensive experience in customer success, marketing, and support roles.
Current Position at Banzai
Rachel Stanley is currently the Vice President of Customer Experience at Banzai, a role she began in 2023. Based in the Greater Seattle Area, she focuses on enhancing customer interactions and satisfaction. Her responsibilities include overseeing customer success, customer marketing, customer onboarding, and customer support.
Previous Roles at Banzai
Rachel Stanley has held multiple leadership positions at Banzai. She served as Vice President of Revenue for six months from 2022 to 2023. Prior to that, she was Vice President of Customer Experience from 2021 to 2022, focusing on customer-focused strategies. Her other roles included Sr. Director of Customer Adoption & Support in 2021, Director of Customer Adoption from 2020 to 2021, and Enterprise Customer Success Manager from 2019 to 2020. All roles were based in Seattle, Washington.
Experience at Amazon
In 2018, Rachel Stanley worked briefly at Amazon as a Marketing Manager for Alexa Shopping. This contract position lasted for two months and was based in the Greater Seattle Area. Her role involved marketing strategies for Alexa Shopping.
Career at ACS Technologies
Rachel Stanley spent six years at ACS Technologies, where she held various roles. She started as a Launch & Onboarding Coordinator in 2012 for six months, then moved on to become an Implementation Consultant from 2012 to 2014. She later became a Team Leader, Training & Implementation from 2014 to 2018, showcasing her skills in team leadership and client onboarding.
Educational Background
Rachel Stanley studied at Palm Beach Atlantic University, focusing on Business and Secondary Education. She attended from 2000 to 2002, completing two years of study. Her educational background contributes to her strong foundation in both business strategies and educational methodologies.