Chetan Chakravarthy Uppalapati
About Chetan Chakravarthy Uppalapati
Chetan Chakravarthy Uppalapati is the Manager of Premium Support for the APAC region at Barracuda in Campbell, California.
Current Position at Barracuda Networks
Chetan Chakravarthy Uppalapati holds the title of Manager-Premium Support, APAC at Barracuda Networks. He is responsible for overseeing premium support services for the Asia-Pacific region. Chetan leads a dedicated team that focuses on delivering high-quality support to clients within the APAC market. His role involves managing various aspects of customer support operations, ensuring clients receive efficient and effective solutions.
Professional Background
Chetan began his tenure at Barracuda Networks in June 2019. Since joining the company, he has been instrumental in managing and improving premium support services for APAC customers. His expertise in managing support teams has significantly contributed to the operational efficiency and customer satisfaction levels at Barracuda Networks. Chetan's responsibilities include providing leadership, resolving escalated issues, and implementing best practices in support management.
Education and Expertise
Chetan Chakravarthy Uppalapati has an educational background in Communications, Engineering, and Electronics. He holds a Bachelor of Engineering degree. This technical education has equipped him with the necessary skills and knowledge to excel in his role as Manager-Premium Support at Barracuda Networks. His engineering background provides a strong foundation for understanding complex technical issues and delivering effective support solutions.
Location and Work Environment
Based in Campbell, California, Chetan operates within the headquarters of Barracuda Networks. His role as Manager-Premium Support, APAC, requires him to collaborate with colleagues across different regions and time zones. The Campbell office serves as a strategic location for managing operations and coordinating with the broader Barracuda team. Chetan's presence in this key location enables him to oversee and execute high-level support strategies effectively.