Dana Toma
About Dana Toma
Dana Toma is the Regional Sales Manager for Renewals at Barracuda, overseeing the EMEA North region. She has extensive experience in sales and customer service, previously working at Oracle and CGS Romania, and holds a Master's degree from the University of Bucharest.
Company
Dana Toma is currently serving as the Regional Sales Manager - Renewals - EMEA North at Barracuda. Based in Reading, England, United Kingdom, this role involves overseeing sales renewals across a designated region. Barracuda is known for providing IT security solutions and services, making Dana's role integral to maintaining customer relationships and ensuring continued subscription and service renewals.
Previous Role at Oracle
Prior to Barracuda, Dana Toma worked as the SaaS Renewals Manager for UK & Ireland at Oracle from 2012 to 2017. In this Bucharest-based role, Dana was responsible for managing a portfolio of around 240 accounts. Key tasks included engaging with clients through various communication channels such as telephone, email, chat, and web conferences. Dana also managed major UK accounts, including BT IT Services Limited, Capgemini UK Plc, CSC Computer Sciences Ltd, Deloitte MCS Ltd, Fujitsu Services Limited, Red Stack Tech Ltd, SCC Plc, and Whitehouse Consultants Ltd.
Customer Service Experience at CGS Romania
From 2010 to 2012, Dana Toma worked at CGS Romania as a Customer Service Representative. This role provided foundational experience in customer interactions and service management, helping to develop crucial skills that would be applied in subsequent roles in sales and account management.
Education and Academic Background
Dana Toma holds a Master of Arts (M.A.) in Translation of the Contemporary Literary Text from the University of Bucharest, completed between 2010 and 2012. Additionally, Dana earned a Bachelor's Degree in Applied Modern Languages - English and Italian from the same institution, completing this program from 2007 to 2010. This academic background provides a strong foundation in language skills, vital for effective communication in sales roles.
Sales and Partner Management at Oracle
During the tenure at Oracle, Dana Toma played a significant role in recruiting new partners into the Oracle PartnerNetwork Specialized program. This involved assisting partners with membership renewals and helping them achieve Specialized status. Dana also established cross-Line of Business relationships within Oracle’s Alliances & Channels and Sales teams, ensuring resell opportunities were successful by verifying resell eligibility criteria. Dana's role included responsibilities as a Social Cloud and Enterprise Performance Management Cloud Expert in addition to primary duties.