Dana Woolcock
About Dana Woolcock
Dana Woolcock is the VP of Customer Success Infrastructure Engineering at Barracuda in Ann Arbor, Michigan, with a background in technology and interpersonal skills applied in information/network security.
Company
Dana Woolcock is currently employed at Barracuda, a company situated in Ann Arbor, Michigan. At Barracuda, Dana holds the position of Vice President of Customer Success Infrastructure Engineering.
Title
As the Vice President of Customer Success Infrastructure Engineering at Barracuda, Dana Woolcock oversees the customer success initiatives within the infrastructure engineering sector. This position highlights her expertise in ensuring successful customer interactions and system performance.
Career at Barracuda
Dana Woolcock's tenure at Barracuda includes several key positions. She started as Senior Engineering Manager (Cross Engineering Team) from 2019 to 2020. Following this role, she became the Director of Cross Engineering Platforms from 2020 to 2022 before stepping into her current role in November 2022.
Experience in Higher Education IT Support
Dana Woolcock has a substantial background in higher education IT support from her time at the University of Michigan-Flint. She served in various capacities, including Helpdesk Coordinator from 2013 to 2015, ITS Helpdesk Technician from 2010 to 2013, and Computer Consultant from 2008 to 2010.
Early Career Experience
Dana Woolcock's early career includes an internship at the Space and Naval Warfare Systems Center - Atlantic in Charleston, South Carolina. In 2008, she worked as an Engineering Technician Intern, which provided her with foundational experience in the engineering field.
Education and Expertise
Dana Woolcock holds a Bachelor's degree in English - Writing Specialization from the University of Michigan-Flint, obtained from 2005 to 2011. She also completed her high school education at Clarkston Senior High School, earning her diploma from 2001 to 2005. Her educational background complements her technical and interpersonal skills in the information and network security field.