Eric Brouwer, Capm, Csm
About Eric Brouwer, Capm, Csm
Eric Brouwer is the Director of PMO at Barracuda in Ann Arbor, Michigan, with extensive experience in IT management and operations.
Company
Eric Brouwer currently holds the role of Director, PMO at Barracuda, located in Ann Arbor, Michigan, United States. His current position allows him to operate in a hybrid working model.
Professional Background
Eric Brouwer's professional journey spans several notable roles in the IT and technology operations sector. He previously served as Director of Technology Operations at IHA from 2021 to 2024. Before that, he was the Senior Manager of IT Infrastructure and Support at UAW Retiree Medical Benefits Trust in Detroit from 2015 to 2021. His career also includes valuable experience as a Project Manager at HP from 2013 to 2015 and as an Information Technology Manager at Forest Post Productions from 2008 to 2013. Additionally, he worked as Director of Information Technology at Village Green Companies from 1998 to 2008. His diverse background showcases a strong record of leadership and hands-on technical expertise.
Education and Expertise
Eric Brouwer possesses a substantial educational foundation, having earned a Master of Science in Business Information Technology from Walsh College between 2003 and 2005. He also holds a Bachelor of Arts in Communications from the University of Michigan, obtained between 1989 and 1994. His academic background complements his extensive professional experience and solidifies his expertise in managing complex IT projects and operations.
Key Achievements
Throughout his career, Eric Brouwer has led several impactful initiatives. He spearheaded a project that successfully integrated multiple IT systems across various locations, resulting in a 20% increase in operational efficiency. He is known for implementing a company-wide encryption tool that significantly reduced data breach incidents by 30%. Eric also developed a mentorship program for junior IT staff, boosting team retention rates by 15%. His contributions extend to thought leadership, regularly speaking at local IT conferences about IT service management and security and authoring a white paper on proactive vulnerability scanning in large organizations.
Community and Industry Contributions
Eric Brouwer actively engages in both his community and the broader IT industry. He participated in a community outreach program aimed at providing IT training to underprivileged youth, demonstrating his commitment to social impact. In his professional sphere, he holds a patent for an innovative IT service management tool designed to streamline operations. Eric's industry involvement includes receiving an internal award for outstanding leadership in IT service delivery, further underscoring his dedication to excellence in his field.