Frank Hauser
About Frank Hauser
Frank Hauser is the Director of Professional Services at Barracuda Networks, focusing on customer care and operational efficiency.
Director of Professional Services at Barracuda Networks
Frank Hauser currently serves as the Director of Professional Services at Barracuda Networks. He transitioned to this role in December 2021. In this capacity, he is responsible for overseeing the delivery and management of professional services, with a key focus on driving excellence in customer care and ensuring operational efficiency. Frank's leadership extends to managing both Professional Services and Premium Support globally, indicating his significant influence and accountability within the organization.
Previous Roles at Barracuda Networks
Before being promoted to Director of Professional Services, Frank Hauser held several important positions at Barracuda Networks. In 2021, he served as Senior Manager of Professional Services for nine months, focusing on leading a team that delivers professional services to clients. Additionally, Frank took on the role of Senior Support Manager for nine months in the same year, where he guided the support team in offering top-tier customer support. His diverse experience within the company has provided him with a deep understanding of various facets of Barracuda Networks' operations.
Focus on Customer Care and Operational Efficiency
Frank Hauser has a strong emphasis on enhancing customer care and optimizing operational efficiency in his role at Barracuda Networks. His efforts are directed towards ensuring that clients receive high-quality professional services and support. This focus on excellence in service delivery and efficiency sets him apart as a leader committed to both customer satisfaction and the smooth functioning of organizational processes.
Leadership in Professional Services and Premium Support
In his current role, Frank Hauser holds a leadership position that encompasses managing Professional Services and Premium Support on a global scale at Barracuda Networks. This dual responsibility highlights his extensive expertise and ability to lead and coordinate multiple teams effectively. Frank's role is crucial for the seamless integration and delivery of services and support to Barracuda's clients worldwide.