Giang Pham
About Giang Pham
Giang Pham is a Technical Support Engineer at Barracuda in San Jose, California, with over 8 years of experience at the company.
Current Role at Barracuda
Giang Pham is currently a Technical Support Engineer at Barracuda (NYSE: CUDA) in San Jose, California, United States. She has been with the company for over eight years, starting her tenure in November 2015. In her role, Giang provides technical assistance and support to customers, troubleshooting and resolving issues related to Barracuda's products and services.
Previous Experience at Stanford University
Before joining Barracuda, Giang Pham worked at Stanford University as an IT Technical Support from 2014 to 2015. During her one-year tenure in Stanford, California, she was responsible for providing technical support to faculty, staff, and students. Her role involved troubleshooting hardware and software issues, as well as maintaining the IT infrastructure within the university.
Educational Background
Giang Pham pursued higher education at Cal State East Bay - College of Business & Economics, where she earned her Bachelor of Science degree from 2013 to 2015. She also studied at Cosumnes River College, achieving her Associate's degree between 2008 and 2011. Her educational background provided her with a strong foundation in business and technology.
Experience in Various Technical and Administrative Roles
Throughout her career, Giang Pham has held several positions in different industries. In 2013, she gained experience as a Program Technician at Microchip Technology. She also interned as a Business Administrator at Metis Technology Solutions, Inc. for nearly a year in 2012. Additionally, she served as a Pharmacy Clerk at McKesson from 2009 to 2011 and worked as an intern Site Leader at SETA Head Start from 2009 to 2010.
Early Career and Sales Positions
Giang Pham's early career includes positions in sales and retail. She worked as a Sales Executive at Linens N Things from 2008 to 2009 and as a Meat Clerk at Save Mart Supermarkets from 2007 to 2008. These roles provided her with early career experience in customer service and retail operations.