Hannah Ulman
About Hannah Ulman
Hannah Ulman is a Senior Customer Marketing Program Manager at Barracuda and Airship in the Portland, Oregon Metropolitan Area, with a background in customer success and marketing roles at SurveyMonkey and DiscoverOrg.
Company: Barracuda
Hannah Ulman currently serves as a Senior Customer Marketing Program Manager at Barracuda. She is based in the Portland, Oregon Metropolitan Area. At Barracuda, Hannah has implemented a customer advocacy program which significantly increased customer engagement. In addition, she developed a cross-functional initiative aimed at streamlining customer feedback processes, resulting in a 20% improvement in response times.
Company: Airship
Hannah Ulman is also working at Airship, holding the position of Senior Customer Marketing Manager. Her work is based in the Portland, Oregon, United States. At Airship, Hannah led a project integrating customer data analytics into marketing strategies. This initiative enhanced the effectiveness of targeted campaigns.
Previous Experience: SurveyMonkey
Hannah Ulman previously held the title of Customer Success Program Manager at SurveyMonkey from 2018 to 2020, in the Portland, Oregon Area. During her tenure, she organized and hosted multiple customer webinars focusing on product usage and best practices.
Previous Experience: DiscoverOrg
Hannah Ulman has a rich history with DiscoverOrg, where she held three different roles. She served as a Customer Marketing Manager from 2016 to 2018; a Customer Technical Support representative from 2015 to 2016; and as the Manager of the Client Request Team from 2014 to 2015. One of her notable achievements was creating a customer satisfaction survey program that led to actionable insights and a 15% increase in customer satisfaction scores.
Education and Expertise
Hannah Ulman studied at Otterbein University, where she completed a Bachelor of Arts (B.A.) in Molecular Biology. This academic background has provided her with foundational skills and knowledge that support her various roles in customer marketing and program management.