Jasmina Kocmar
About Jasmina Kocmar
Jasmina Kocmar is a Customer Success Manager at Barracuda with extensive experience in the hospitality industry and a proven track record in customer relationship management.
Title
Jasmina Kocmar is currently serving as a Customer Success Manager at Barracuda. She has held this position since moving from the Renewals department in 2020.
Professional Experience at Barracuda
Jasmina Kocmar joined Barracuda in 2018 as part of the Renewals team. For two years, she played a critical role in growing renewal opportunities, thereby contributing to Barracuda's revenue growth. After proving her adeptness in renewals, she transitioned to the role of Customer Success Manager in 2020. In this capacity, she has been instrumental in achieving high customer retention rates, which has had a significant impact on the company.
Experience in Hospitality Industry
Jasmina Kocmar has extensive experience in the hospitality industry. She worked as a Food And Beverage Manager at several establishments, including Grand Heritage Hotel Group and Denihan Hospitality Group, and served as Assistant General Manager at Barton G. Her background in food and beverage management provided her with unique insights into customer satisfaction and service excellence, which she applies in her current role.
Self-Employed Food & Beverage Consultant
From 2013 to 2020, Jasmina Kocmar was self-employed as a Food & Beverage consultant in the Greater Atlanta Area. During this period, she leveraged her extensive industry experience to offer specialized consulting services, enhancing the operations and service quality for various clients.
Education and Academic Background
Jasmina Kocmar earned a degree in Hospitality and Tourism from the University of Miami, where she studied from 2009 to 2011. Her formal education in this field has been a significant asset throughout her diverse career in hospitality management and customer relationship roles.