Jessica Fugate
About Jessica Fugate
Jessica Fugate is a Pod Lead T2 Technical Support Representative at Barracuda with over five years of experience in technical support roles. She previously worked at Meijer as a General Manager Clerk and studied at Washtenaw Community College.
Title
Jessica Fugate holds the position of Pod Lead T2 Technical Support Representative at Barracuda. She has transitioned through various roles within the company, reflecting her extensive experience and adaptability in handling technical support and customer contact roles.
Company
Jessica Fugate is currently employed by Barracuda (NYSE: CUDA), a company known for its innovative security solutions. She operates from Ann Arbor, Michigan, and has a history of working in Campbell, California, with the company. Since joining in October 2018, she has progressed to her current leadership role.
Education and Expertise
Jessica Fugate pursued her education at Washtenaw Community College, earning an Associate degree over a period ranging from 2010 to 2017. Her academic background has equipped her with foundational knowledge that supports her technical and customer support expertise.
Background
Before her tenure at Barracuda, Jessica Fugate worked at Meijer as a General Manager Clerk for four years, from 2009 to 2013, in Ann Arbor, Michigan. This role provided her with vital experience in management and customer service, which she later applied to her technical support roles at Barracuda.
Experience in Technical Support
Jessica Fugate has accumulated over five years of experience in technical support roles. Since joining Barracuda in October 2018, she has worked as a Technical Support Representative T2 and a Customer Contact Representative, culminating in her current role as Pod Lead T2 Technical Support Representative. Throughout her career, she has demonstrated proficiency in managing technical issues and providing exceptional customer support.