John Dunlap
About John Dunlap
John Dunlap is a Tech Support professional at Barracuda Networks in Ann Arbor, MI, with a background in military missile system repair and a degree in Computer Systems and Network Security.
Company
John Dunlap is currently employed at Barracuda Networks. The company specializes in security, networking, and storage products. John's role involves providing support for both physical and virtual email filters, as well as cloud-based solutions. He also supports new products including Sentinel, Forensics, and PhishLine. Based in Ann Arbor, MI, Barracuda Networks offers various cyber protection services.
Title and Responsibilities
John Dunlap holds the position of Tech Support at Barracuda Networks. His job includes managing and supporting physical and virtual email filters. He extends his expertise to cloud-based solutions and has a hands-on role supporting new products such as Sentinel, Forensics, and PhishLine. John is responsible for training new hires and managing a team of 4-5 members, ensuring the smooth operations of his department.
Previous Experience
John Dunlap has a rich background in technical roles. He served as a Land Combat Electronic Missile System Repairer at 3rd Cavalry in Fort Hood, Texas, from 2014 to 2015. Additionally, he worked as a Missile System Tech at Bco 702 BSB 4/2ID in Fort Lewis, Washington for the same duration. His experience extends from military technical expertise to complex civil technical support roles.
Education and Degrees
John Dunlap studied Information Technology at Howell High School, completing his high school education between 2005 and 2009. He furthered his education at Washtenaw Community College, where he earned an Associate's degree in Computer Systems and Network Security. Complementing his IT focus, John has an associate's degree in Applied Sciences.
Military Background
John Dunlap served in the Army for a total of seven years. This tenure included four years of active duty and three years in the National Guard. His military service provided him with extensive technical expertise, particularly in missile systems and electronic combat systems, which he has effectively transitioned into his current tech support role in the civilian sector.