Kiran Kumar
About Kiran Kumar
Kiran Kumar is a Technical Solutions Engineer with over 15 years of experience in technical support and solutions engineering, currently working at Barracuda in Campbell, California.
Title
Kiran Kumar is currently titled as a Technical Solutions Engineer.
Current Role at Sutherland Global Services
Kiran Kumar is presently employed at Sutherland Global Services in Rochester, New York, where he serves as a Senior Technical Solutions Engineer. His role involves addressing complex technical issues and providing solutions for clients.
Work Experience at Barracuda
Kiran Kumar has accumulated extensive experience at Barracuda (NYSE: CUDA), where he has been employed in two different capacities. From 2009 to 2016, he worked as a Technical Support Engineer. Currently, he holds the role of a Technical Solutions Engineer in Campbell, California. His work at Barracuda encompasses providing technical assistance and engineering solutions.
Previous Employment History
Over his career, Kiran has worked in multiple companies in technical support roles. He was employed at e4e from 2008 to 2009 and at AOL Online India Limited from 2007 to 2009. Prior to these roles, he started at Brigade Corporation from 2001 to 2003. His responsibilities included providing technical support and troubleshooting for various issues.
Quality Assurance and Management Experience
In addition to his technical support and engineering roles, Kiran Kumar has also gained experience in quality assurance. He worked as a Quality Assurance Manager at Sutherland Global Services. Additionally, he has held the position of Senior Manager at Festneeds, demonstrating his ability to manage teams and ensure service quality.
International Work Experience
Kiran Kumar has built a strong international career, having worked in both India and the United States. His diverse work history includes roles at notable companies such as Sutherland Global Services, Barracuda, e4e, AOL Online India Limited, and Brigade Corporation. This international experience has provided him with a broad perspective on global technical support and solutions engineering practices.
Industry Experience
With over 15 years of experience, Kiran Kumar has developed a deep expertise in technical support and solutions engineering. His career trajectory has seen him progress from technical support roles to senior technical solutions engineering positions, underscoring his extensive knowledge and skill set in the field.