Kris Louie
About Kris Louie
Kris Louie is the Director of Technical Support at Barracuda Networks, Inc., with over 25 years of experience in technical support and client services.
Company
Kris Louie is currently working at Barracuda Networks, Inc. as Director, Technical Support. Barracuda Networks is known for its security, networking, and storage products. Kris has been with the company for over 16 years, during which time they have played a significant role in overseeing technical support operations.
Title
Kris Louie holds the position of Director, Technical Support at Barracuda Networks, Inc. This role involves leading the technical support team, ensuring customer satisfaction, and handling complex technical issues.
Career at ADP/Audatex
Kris Louie worked at ADP/Audatex for 10 years from 1997 to 2007. Beginning their career in client services, Kris transitioned to a managerial role where they managed client services to ensure seamless customer experiences.
Experience in Technical Support
With over 25 years of experience in technical support and client services, Kris Louie has accumulated expertise in managing support teams, resolving technical issues, and enhancing customer satisfaction. This extensive experience spans roles in both managerial and directorial capacities.
Contribution to Bay Area Tech Community
Based in San Ramon, California, Kris Louie contributes to the tech community in the Bay Area. Their extensive experience in technical support and client services has positively impacted the local tech industry.