Lily Nguyen
About Lily Nguyen
Lily Nguyen is a Technician Support Engineer at Barracuda in Campbell, California, with over a decade of experience in technical support and customer service roles.
Company
Lily Nguyen currently works at Barracuda Networks (NYSE: CUDA) as a Technician Support Engineer. Barracuda, based in Campbell, California, is a publicly traded company known for its advanced technology solutions that provide security, networking, and storage products for enterprises.
Title
Lily Nguyen holds the position of Technician Support Engineer at Barracuda. In this role, she provides technical support and troubleshooting assistance to customers, ensuring the optimal performance of Barracuda’s products.
Education and Expertise
Lily Nguyen studied at San Jose State University from 2004 to 2009. She has accumulated over a decade of experience in technical support and customer service roles, enhancing her expertise in these areas.
Background
Lily Nguyen has built a substantial career in technical support and customer service. She worked at Best Buy from 2009 to 2011 as a Mobile Consultant before moving to Geek Squad from 2011 to 2013. In 2013, she joined Barracuda as a Senior Content Intelligence Analyst and transitioned to her current role as a Technician Support Engineer.
Achievements
Lily Nguyen has been with Barracuda for over seven years. She transitioned from a Senior Content Intelligence Analyst to a Technician Support Engineer, reflecting her adaptability and growth within the company. Her extensive experience spans roles in technical support and customer service across different companies, including Best Buy and Geek Squad.