Parviz Mostafavi
About Parviz Mostafavi
Parviz Mostafavi is the Lead Support Engineer at Barracuda Networks in Campbell, California, with extensive experience in technical and customer support roles across various companies.
Title and Company
Parviz Mostafavi is currently the Lead Support Engineer at Barracuda Networks in Campbell, California, United States. He has been with the company since August 2011, marking over a decade of experience in this role.
Previous Work Experience
Parviz Mostafavi has a diverse background in various technical and support roles. He served as a Technical Support Engineer at CNet Technology, Inc from 1999 to 2011. Prior to that, he was a Customer Support Engineer at Omega Medical from 1995 to 1999, and a Field Service Representative at Instruments Only, Inc from 1984 to 1989. His earlier roles included being a Sales Support Manager at Hepakan Company, Ltd from 1979 to 1984.
Education and Qualifications
Parviz Mostafavi completed his Bachelor of Science in Electronics at Cal Poly, Pomona, studying from 1975 to 1979. He also studied Electrical and Electronics Engineering Technology and Computer Information Systems coursework at California State Polytechnic University during the same period. He holds a CCNA certification, demonstrating his expertise in networking.
Networking and Technical Skills
Parviz Mostafavi specializes in assisting customers with NG Firewall configuration, including VPN, SSL VPN, HTTP Proxy, and URL Filter. He is proficient in 802.11b/g/n wireless networking installation, configuration, and troubleshooting. Additionally, he has extensive experience in designing, implementing, and troubleshooting IP networks for small to mid-sized networks, and working with switching, routing, and wireless networking products.
Customer Support and Communication Skills
Parviz Mostafavi is recognized for his hands-on problem-solving abilities and exceptional work ethic. He is a highly motivated team player with exceptional communication skills, capable of effectively liaising and providing support to all levels. His proven excellence in customer support includes the application of network components and a deep commitment to ensuring client satisfaction.