Paul Bashford
About Paul Bashford
Paul Bashford is the Cloud Services Support Manager at Barracuda, with over 20 years of experience in customer support roles across various industries.
Title: Cloud Services Support Manager
Paul Bashford is currently serving as the Cloud Services Support Manager at Barracuda (NYSE: CUDA). He has been with the company since November 1, 2017, working out of Reading, United Kingdom. In this role, he focuses on managing cloud services support, helping customers with various challenges related to cloud technologies and solutions.
Company: Sonian
Paul Bashford is also currently working at Sonian in multiple capacities. He holds the position of Director of Customer Service, as well as Service Delivery and Customer Service Manager. His involvement spans both Boston, US, and Bracknell | Surrey, UK, which showcases his flexibility in managing different geographic regions. Sonian specializes in email archiving and cloud solutions, areas in which Paul has extensive expertise.
Previous Employment: Ajilon
Paul Bashford worked at Ajilon, initially as a Technical Services Consultant and Engineer from 2001 to 2006. After that, he briefly served in Infrastructure Development and Third Line Support in 2006 for five months. His work at Ajilon provided him opportunities to enhance his technical skills and gain significant experience in IT infrastructure and support roles.
Previous Employment: The Delphi Group
From 1996 to 2001, Paul Bashford worked at The Delphi Group as a Systems Administrator in London, Greater London, United Kingdom. During this five-year tenure, he handled various systems administration tasks, which laid the foundation for his future roles in technical support and customer service.
Education and Expertise
Paul Bashford studied at Croydon College, which helped launch his career in the technology and customer support sectors. With over 20 years of experience, Paul has developed expertise across multiple areas, including Messaging, Email Security, Email Archiving, Web Security, Product Management & Innovation, Cloud Services, Anti-Spam, Anti-Malware, and Customer Services. His capacity to build productive relationships and resolve complex issues has been a key factor in winning customer loyalty and achieving success in his roles.