Sarah D.
About Sarah D.
Sarah D. is a Technical Support Engineer at Barracuda Networks in Ann Arbor, Michigan, with a background in customer service and sales, and holds degrees in Cybersecurity and Computer Programming.
Technical Support Engineer at Barracuda
Sarah D. is currently employed as a Technical Support Engineer at Barracuda in Ann Arbor, Michigan. She has been with the company since February 2019. In her role, she addresses customer technical issues, providing support and solutions related to Barracuda's product offerings.
Previous Experience in Technical and Customer Service Roles
Prior to her current role, Sarah D. accumulated extensive experience in customer service and sales. This includes working as a Sprint Sales Representative at Fast Wireless from 2013 to 2014 in Fuquay Varina, North Carolina, and serving as a Sprint Customer Care representative at Xerox for four months in 2013 in Cary, North Carolina. Sarah also held a position as a Customer Service Manager at Roses from 2010 to 2013.
Management Experience at Manchester Market
From 2014 to 2019, Sarah D. worked at Manchester Market in Manchester, Michigan, where she held the role of Deli / Front-End Manager. Over her five years at the market, she led the front-end team, managed inventory, and ensured customer satisfaction in the deli department.
Education in Cybersecurity and Computer Programming
Sarah D. has made significant strides in her education, focusing on Cybersecurity and Computer Programming. She earned an Associate in Applied Science in Cybersecurity from Washtenaw Community College between 2019 to 2020. Previously, she achieved an Associate in Applied Science in Computer Programming Specialist from Jackson College in 2018. She plans to pursue higher degrees following her cybersecurity studies.