Sherie Williams
About Sherie Williams
Sherie Williams is the Technical Support Manager at Barracuda in Ann Arbor, MI, with over 25 years of experience in the tech industry.
Current Position at Barracuda
Sherie Williams is currently serving as the Technical Support Manager at Barracuda in Ann Arbor, MI. She has been with the company for more than nine years, starting her role in May 2014. In her position, she oversees technical support operations, ensuring efficient problem resolution and customer satisfaction.
Previous Roles at Compuware
Before joining Barracuda, Sherie Williams amassed significant experience at Compuware, where she worked for 16 years. She initially joined Compuware as a Mainframe Programmer in 1997 and transitioned to the role of Senior Business Analyst in 1998, a position she held until 2014. Her tenure at Compuware spanned diverse technical and analytical responsibilities.
Educational Background and Degrees
Sherie Williams holds a Master of Science in Administration (MSA) specializing in Information Resource Management from Central Michigan University. Additionally, she earned a Bachelor of Science in Business Administration (BSBA) with a focus on Accounting from Lawrence Technological University. Her academic background provides a strong foundation for her multifaceted career.
Experience in the Tech Industry
With over 25 years of experience in the tech industry, Sherie Williams has held various roles, including Mainframe Programmer, Senior Business Analyst, and Technical Support Manager. Her extensive career spans programming, business analysis, and technical support management, showcasing her versatility and deep understanding of technical operations and customer service.