Stuart Cohen
About Stuart Cohen
Stuart Cohen is the Desktop Support Lead at Barracuda in Basingstoke, England, with extensive experience in IT technical support and a background in advanced cyber security.
Company
Stuart Cohen is currently employed at Barracuda, a company known for its robust security, networking, and backup solutions for businesses. He works out of Basingstoke, England, United Kingdom, providing essential technical support services. Barracuda's focus areas include data protection, network security, and email security solutions, where Stuart plays a critical role in ensuring seamless service delivery.
Title
Stuart Cohen holds the title of Desktop Support Lead at Barracuda. His role includes overseeing technical support operations, resolving issues related to the Barracuda Backup Service, and managing device setups and data restoration processes. His leadership position allows him to mentor and guide his team towards maintaining high service standards.
Education and Expertise
Stuart Cohen has a solid educational background in technology and cybersecurity. He earned an Advanced Cyber Security Diploma from Brentwood Open Learning College in 2019, building on the NVQ in Information Technology he achieved from Hampshire County Career Training Center in 1995. Additionally, he completed his A levels in Maths, Music, and Electronics at Queen Mary's College and obtained his GCSE from The Vyne Community School. His extensive education underpins his expertise in IT and cybersecurity.
Background
With over two decades of experience in IT technical support, Stuart Cohen has held various roles across multiple organizations. Before joining Barracuda in 2015, he worked as an IT Service Desk Analyst at Penningtons Manches LLP, a Technical Support Engineer at Cohort Technology, a Support Analyst at ITT, and a Technical Support Analyst at Hammer PLC. His longstanding career in technical support showcases his deep understanding of the field and his commitment to providing high-quality IT services.
Achievements
Stuart Cohen has built a reputation for being highly organized, attentive, and solution-oriented. He is noted for his quick learning abilities and his capacity to handle stressful situations without compromising on quality or attitude. His contributions at Barracuda, particularly in supporting their Backup Service, highlight his ability to provide effective solutions and maintain service excellence, underpinning his significant value to the organization.