Teresa Ulrich
About Teresa Ulrich
Teresa Ulrich is a Customer Success Manager at Barracuda in Appleton, Wisconsin. She has extensive experience in customer service and consulting roles, having previously worked at PhishLine, BMO Global Asset Management, and M&I Institutional Trust Services.
Current Role at Barracuda
Teresa Ulrich currently serves as a Customer Success Manager at Barracuda in Appleton, Wisconsin. She has been with the company since January 2018. In her role, Teresa focuses on ensuring the continued satisfaction and success of Barracuda's customers, leveraging her extensive background in customer service and consulting to build strong, lasting client relationships.
Previous Experience at PhishLine
Before joining Barracuda, Teresa Ulrich worked as a Senior Consultant at PhishLine in Waukesha, WI, from 2016 to 2018. In this role, she provided expert consulting services, likely specializing in security awareness and simulated phishing solutions. Her experience here laid the groundwork for her current responsibilities in managing customer success.
Role at BMO Global Asset Management
From 2011 to 2016, Teresa Ulrich held the position of Sales and Service Analyst at BMO Global Asset Management. In this capacity, she was responsible for analyzing sales trends and providing service support, utilizing her marketing and management expertise to enhance the firm's asset management operations within the Appleton, Wisconsin area.
Customer Service Role at M&I Institutional Trust Services
Teresa Ulrich worked as a Customer Service Specialist for Benefits at M&I Institutional Trust Services from 2007 to 2011. Over these four years, she provided customer service support specifically related to benefits, showcasing her ability to manage client needs and deliver specialized service solutions.
Educational Background
Teresa Ulrich has a robust educational background. She studied Marketing and Business Administration and Management at Lakeland University, achieving Bachelor of Arts degrees in both fields from 2007 to 2009. Additionally, she earned an Associate's degree in Marketing from Fox Valley Technical College (2003-2004) and Madison Area Technical College (2002-2003). She also holds an Associate's degree in Printing and Publishing from Madison Area Technical College, earned between 2000 and 2002.