Thomas Dlouhy
About Thomas Dlouhy
Thomas Dlouhy is the Senior Support Escalation Manager at Barracuda Networks in Campbell, California, with over 20 years of experience in system administration and customer care roles.
Title and Current Position
Thomas Dlouhy holds the title of Senior Support Escalation Manager at Barracuda Networks. He has been with Barracuda for nearly a decade, since January 2014, and works out of Campbell, California, United States. His role involves managing and resolving high-level support escalations.
Career Background
Thomas Dlouhy boasts an extensive international career, having worked in various roles across different countries. Starting his career at Bartenbach Gmbh in Aldrans, Tyrol, Austria, he served as a System Administrator for five years. He then moved to Dvt-daten-verarbeitung-tirol, where he held a similar role for another five years. He also worked at Phion Ag and Ktw Software & Consulting, further honing his skills in system administration and customer care.
Experience at Vizrt
Thomas Dlouhy spent nearly a decade at Vizrt as a Product Specialist from 2005 to 2014. Located in Bergen, Hordaland, Norway, he focused on product specialization, further enriching his expertise in software and systems.
Expertise in System Administration and Customer Care
With over 20 years of experience in system administration and customer care roles, Thomas Dlouhy is well-versed in managing complex IT systems and providing top-notch customer support. His extensive background includes roles at various companies where he was responsible for both system administration and customer service, ensuring robust and reliable IT infrastructures.
Transition to Senior Management at Barracuda
Thomas Dlouhy transitioned from a product specialist role at Vizrt to a senior management position at Barracuda Networks. This move highlights his ability to adapt and grow within different facets of the tech industry, ultimately leading him to manage high-level support escalations at Barracuda.