William Lowe
About William Lowe
William Lowe is the Manager of Customer Support and Success at Barracuda in San Jose, California, with over 20 years of experience in technical support and customer success roles.
Currently Working at Barracuda as Manager Customer Support And Success
William Lowe currently holds the position of Manager Customer Support and Success at Barracuda (NYSE: CUDA) in San Jose, California, United States. Lowe has been with the company for over 7 years, playing a key role in advancing the company’s customer support and success initiatives.
Previous Role as Technical Support Representative at Barracuda
Before his current managerial role, William Lowe worked as a Technical Support Representative at Barracuda for 6 months from 2015 to 2016 in San Jose, California. This role allowed him to hone his customer support skills and subsequently transition into a higher position within a short period.
Extensive Experience at Aspect Software and Aspect Telecommunications
William Lowe has a substantial background with Aspect Software and its predecessor companies. He worked as a Senior Technical Trainer for 8 years at Aspect Software from 2005 to 2013 in San Jose, California. Prior to that, he held roles at Aspect Telecommunications/Communications, including Senior Product Support Engineer, Senior Technical Support Engineer, and IT Coordinator. His tenure at these companies spanned from 1996 to 2005, providing him with a robust foundation in technical support and training.
IT Training Consultant Role
From 2013 to 2015, William Lowe worked as an IT and Training Consultant in San Jose, California. In this role, Lowe leveraged his expertise to offer consultancy services focused on IT training and support, further solidifying his experience in the field.
Educational Background
William Lowe studied at Foothill College and attended East High School. His academic background laid the groundwork for his extensive career in technical support and customer success roles.