Srujana Vakidi
About Srujana Vakidi
Srujana Vakidi is a Customer Service Representative with a background in Computer Science and Engineering. She possesses technical skills in programming, databases, and data analysis, and currently works in Brisbane, Queensland, Australia.
Current Role at Baskin-Robbins Australia
Srujana Vakidi serves as a Customer Service Representative at Baskin-Robbins Australia. She has been in this role since 2021, working in Brisbane, Queensland. In this position, she engages with customers, addresses inquiries, and ensures a positive experience at the store. Her role emphasizes customer interaction and service delivery.
Previous Experience at Burrito Bar
Prior to her current role, Srujana worked as a Customer Service Representative at Burrito Bar. She held this position from 2020, also in Brisbane, Queensland. Her responsibilities included assisting customers, managing orders, and maintaining service standards, contributing to the overall customer satisfaction in the establishment.
Educational Background in Computer Science
Srujana studied at Kakatiya Institute of Technology and Science, where she earned a Bachelor's degree in Computer Science and Engineering from 2012 to 2016. This educational background provided her with foundational knowledge in programming languages, databases, and data analysis, equipping her with technical skills that complement her customer service roles.
Early Education and Development
Srujana began her education at Zilla Parishad High School, where she completed her primary education from 2000 to 2005. She continued her studies at the same institution for secondary education from 2005 to 2010. Additionally, she attended Kakatiya Mahila Junior College, where she studied Mathematics, Physics, and Chemistry from 2010 to 2012, achieving her Intermediate education.
Skills and Technical Proficiency
Srujana possesses a range of skills that extend beyond typical customer service responsibilities. Her technical proficiency includes software application support and system installation. She has a strong foundation in programming languages and data analysis, indicating a diverse skill set that enhances her problem-solving capabilities in various professional settings.