Hayley S.
About Hayley S.
Hayley S. serves as the Quality Administrator and Sustainability Manager at EJ Basler, where she has worked since 2011. She holds a Bachelor's Degree in Organization Behavior and Business Leadership from Northwestern University and has extensive experience in project management and customer relations.
Work at EJ Basler
Hayley S. has been employed at EJ Basler since 2011, holding multiple roles over the years. Currently, she serves as the Quality Administrator and Sustainability Manager, a position she has held since 2013. In addition to her current role, she has also worked as a Project Manager and Special Projects Manager. Her responsibilities include leading monthly management system audits and facilitating customer interactions to enhance relations. She manages customer service accounts, ensuring high levels of satisfaction and service quality.
Education and Expertise
Hayley S. earned her Bachelor’s Degree in Organization Behavior and Business Leadership from Northwestern University, studying there from 2015 to 2017. Prior to this, she studied at The Hebrew University for one year in 2007 to 2008. Her educational background supports her expertise in quality management and sustainability practices within her current role.
Background
Hayley S. began her career at EJ Basler as an Administrative Assistant in 2011. She transitioned to roles with increasing responsibility, including Project Manager and Special Projects Manager, before taking on her current position. Her experience at EJ Basler spans over a decade, showcasing her commitment to the organization and its goals.
Achievements
In her role at EJ Basler, Hayley S. has led conflict resolution efforts that align with the company’s quality needs. She has partnered with the owner to develop and redesign the company’s website, demonstrating her blend of technical and creative skills. Additionally, she serves as the lead auditor for monthly management system audits, contributing to the company’s operational excellence.