Samuel Jean
About Samuel Jean
Samuel Jean is a NOC Analyst at Bayview Asset Management, LLC, where he has worked since 2018. He specializes in server and network monitoring using SolarWinds and has extensive experience with Cisco Tidal.
Work at Bayview Asset Management
Samuel Jean has been employed at Bayview Asset Management, LLC as a NOC Analyst since 2018. He operates in the Miami/Fort Lauderdale area and has accumulated six years of experience in this role. His responsibilities include monitoring servers and networking devices using SolarWinds, logging incidents into ServiceNow, and creating detailed turnover reports. Samuel also coordinates with on-call teams during emergencies to ensure that Service Level Agreement (SLA) procedures are adhered to.
Education and Expertise
Samuel Jean studied at Bunker Hill Community College from 2013 to 2015, focusing on Network and System Administration. He achieved a degree in Computer Networking during his two years of study. This educational background has provided him with the foundational knowledge necessary for his current role as a NOC Analyst.
Previous Work Experience
Prior to his current position, Samuel Jean worked at NWN Corporation as a Help Desk Engineer from 2012 to 2014. He then transitioned to KAYAK, where he served as an I.T Support Engineer from 2014 to 2016 in Stamford, CT. These roles contributed to his technical skills and experience in IT support and network administration.
Technical Skills and Tools
In his role as a NOC Analyst, Samuel Jean utilizes SolarWinds for monitoring all servers and networking devices. He has extensive experience in overseeing over 200 critical jobs using the Cisco Tidal environment. His technical skills are complemented by his ability to log incidents into ServiceNow and produce detailed turnover reports.