Jason Kesten
About Jason Kesten
Jason Kesten serves as the Director of Customer Success and Engagement at Bean, where he focuses on delivering exceptional service to clients in the accounting industry. He holds an MBA from the University of Maryland and has extensive experience in customer success roles across various organizations, including Forage and EY.
Current Role at Bean
Jason Kesten serves as the Director of Customer Success and Engagement at Bean, a position he has held since 2023. Based in the Dallas-Fort Worth Metroplex, he focuses on delivering exceptional service and support to clients in the accounting industry. His role involves leveraging his expertise in accounting, financial reporting, and technology to enhance client satisfaction and engagement. Kesten is committed to Bean's mission of mobilizing the accounting workforce and creating opportunities for businesses and talent globally.
Education and Expertise
Jason Kesten holds a Master of Business Administration (MBA) from the University of Maryland, where he studied Business Administration and Management from 2015 to 2017. Prior to this, he earned a Bachelor of Arts (BA) in Accounting and Finance from Binghamton University School of Management, completing his studies from 2004 to 2008. His educational background provides a strong foundation for his expertise in customer success and engagement within the accounting sector.
Professional Background
Kesten has a diverse professional background, having worked in various roles across multiple organizations. Before joining Bean, he was the Global Director of Customer Success at Forage from 2022 to 2023. His previous experience includes serving as a Senior Audit Associate at EY and as a Human Capital Vice President at Goldman Sachs. He also held positions at EY as a Campus Recruiter and Customer Success Manager, where he developed skills in customer success leadership and program management.
Achievements at Forage
During his tenure at Forage, Jason Kesten oversaw the implementation and optimization of virtual experience programs, allowing students from diverse backgrounds to gain valuable career insights. He managed customer success strategy and operations for multinational companies, ensuring program quality and relevance. His focus on collaboration and engagement contributed to enhancing the overall experience for students and partners alike.
Commitment to Diversity and Empowerment
At Bean, Jason Kesten is dedicated to fostering a culture of collaboration, diversity, and empowerment. He aims to make a positive impact on both the accounting industry and society by creating an inclusive environment that supports diverse talent. His efforts reflect a commitment to not only advancing business objectives but also enhancing the overall community within the industry.