Jennifer Stroud
About Jennifer Stroud
Jennifer Stroud is a Customer Support Specialist with extensive experience in salon management and the service industry. She has held various leadership roles at Great Clips and other companies, demonstrating a commitment to continuous learning and teamwork in the cosmetology field.
Current Role at Beauty Industry Group
Jennifer Stroud serves as a Customer Support Specialist at Beauty Industry Group, a position she has held since 2022. In this role, she utilizes her extensive background in customer service and salon management to support clients and enhance their experience with the company's offerings. Her current position is based in Salt Lake City, Utah.
Previous Experience in Customer Service
Prior to her current role, Jennifer Stroud accumulated significant experience in customer service and management. She worked at Great Clips in various capacities, including General Manager and Customer Service Manager, from 1993 to 2022. Her roles at Great Clips involved overseeing operations, training staff, and ensuring customer satisfaction. Additionally, she served as a General Manager at InTown Suites for one year, further solidifying her expertise in managing customer relations.
Education and Professional Development
Jennifer Stroud studied cosmetology at Universal Academy Of Hair Design, where she completed her training from 1991 to 1992. This education laid the foundation for her career in the cosmetology industry. She emphasizes the importance of continuous learning and mentorship, which aligns with her commitment to professional growth in the evolving field of cosmetology.
Background in Salon Management
Jennifer has a comprehensive background in salon management, having worked at Great Clips for 23 years in various managerial roles. Her experience includes serving as a Lead/General Manager and Trainer, where she developed strong leadership skills and a focus on teamwork. This extensive experience contributes to her ability to drive team results and enhance customer service.
Commitment to the Cosmetology Industry
Jennifer Stroud is passionate about the cosmetology industry and its continuous evolution. She stays updated with the latest trends and practices, which reflects her dedication to providing quality service and support. Her belief in the importance of mentorship and learning underscores her commitment to achieving professional goals within the industry.