Karina Mortenson Salt
About Karina Mortenson Salt
Karina Mortenson is a Brand Servicing Director at Beauty Industry Group, where she has worked since 2020. With a background in customer service and management, she has held various positions in the healthcare and financial sectors over the past two decades.
Work at Beauty Industry Group
Karina Mortenson Salt has been with Beauty Industry Group since 2017. She initially served as Customer Service Manager for seven years before advancing to the role of Brand Servicing Director in 2020. In her current position, she oversees brand servicing operations, ensuring customer satisfaction and efficient service delivery.
Previous Experience in Customer Service Management
Prior to her tenure at Beauty Industry Group, Karina worked at Byram Healthcare as Assistant Manager Customer Service for one year from 2016 to 2017. She also held the position of Contact Center Manager at Gilardi & Co. LLC for one year from 2014 to 2015. Her experience in these roles contributed to her expertise in managing customer service teams and operations.
Career Background in Leadership Roles
Karina's career includes significant experience in leadership roles. She worked as Senior Team Lead at WEX from 2006 to 2014 for eight years, and as Loan Processing Supervisor at GE Money Bank from 2004 to 2006 for two years. These positions helped her develop strong management skills and a deep understanding of customer service dynamics.
Education and Expertise
Karina studied at the University of Phoenix, where she earned a B.A. in Business Management from 2006 to 2007. Her educational background in Business Administration and Management has equipped her with the knowledge and skills necessary for effective leadership and operational management in customer service.