黄康
About 黄康
黄康 is a Senior Field Service Engineer with over 11 years of experience, currently employed at 贝克曼库尔特 in Guangzhou, China. He has a background in biomedical engineering from 南方医科大学 and has worked at 安捷伦 as a售后服务产品顾问 since 2017.
Work at Beckman Coulter Diagnostics
Currently, the individual serves as a Senior Field Service Engineer at Beckman Coulter Diagnostics in Guangzhou, China. This role has been held since 2013, amounting to 11 years of experience in the field. Responsibilities include providing consulting services related to annual maintenance contracts and laboratory relocation services. The position requires collaboration with various departments to ensure effective service delivery.
Current Role at Agilent
In addition to the role at Beckman Coulter, the individual has worked at Agilent as a 售后服务产品顾问 since 2017. This position involves coordinating with service engineer managers, instrument sales, finance, and legal departments to resolve after-sales issues. The individual also participates in the bidding and signing of business contracts related to after-sales service projects, contributing to the operational efficiency of the organization.
Education and Expertise
The individual holds a Bachelor's degree in Biomedical Engineering from 南方医科大学, where studies were completed from 2009 to 2013. This educational background provides a foundation in engineering principles and biomedical applications, which supports the technical expertise required in the field of field service engineering.
Professional Background
The individual has accumulated significant experience in the field service engineering sector, with a total of 11 years at Beckman Coulter Diagnostics and 6 years at Agilent. This extensive background equips the individual with a comprehensive understanding of after-sales service processes, contract management, and customer relations within the biomedical and laboratory equipment industries.