Duncan Grant
About Duncan Grant
Duncan Grant is a Cyber Security Specialist with extensive experience in the U.S. Army and a background in Information Systems. He currently works as a Tier II Help Desk Specialist at Intercom Federal Systems Corporation and has pursued further education at Eastern Florida State College.
Current Role at Intercom Federal Systems Corporation
Duncan Grant is currently employed as a Tier II Help Desk Specialist at Intercom Federal Systems Corporation. He has held this position since 2016, contributing to the company's technical support operations in Virginia. His role involves providing advanced troubleshooting and support for various IT issues, ensuring efficient resolution for clients.
Previous Experience in the US Army
Duncan Grant has a diverse background in the US Army, where he served in multiple roles. He worked as a Human Resource Specialist from 2003 to 2006, followed by a position as a Recruiter from 2006 to 2008. He later transitioned to a Helpdesk Technician Manager from 2009 to 2012 and served as an Information Technology Supervisor from 2013 to 2015. His experience in these roles provided him with a solid foundation in both technical and human resource management.
Education and Academic Background
Duncan Grant studied Information Systems at Devry University, where he earned a Bachelor of Science degree from 2014 to 2017. He also began his academic journey at the New York Institute of Technology in 2001. Additionally, he is pursuing an Associate's degree at Eastern Florida State College, which he has been studying since 2015.