Francisco Henriquez
About Francisco Henriquez
Francisco Henriquez is a Service Desk Analyst at Belcan, where he has worked since 2019. He has prior experience as an Information Technology Specialist with the U.S. Army Network Enterprise Technology Command and holds an Associate of Science degree in System, Networking, and LAN/WAN Management from Wayne Community College.
Current Role as Service Desk Analyst
Francisco Henriquez has been employed as a Service Desk Analyst at Belcan since 2019. In this role, he provides technical support and assistance to users, ensuring efficient operation of IT services. His responsibilities include troubleshooting issues, managing service requests, and maintaining communication with users to resolve technical problems effectively. He is based in Clayton, North Carolina.
Previous Experience at Belcan
Prior to his current position, Francisco Henriquez worked as a Service Desk Intern in the IT Support Team at Belcan for one month in 2019. This internship provided him with foundational experience in IT support, allowing him to develop skills in customer service and technical troubleshooting while working in Clayton, North Carolina.
Experience with U.S. Army Network Enterprise Technology Command
Francisco Henriquez served as an Information Technology Specialist with the U.S. Army Network Enterprise Technology Command from 2012 to 2017. During this five-year tenure in the Dallas/Fort Worth Area, he gained extensive experience in IT operations, network management, and technical support, contributing to the effectiveness of military communication systems.
Field Day Technician Role
In 2018, Francisco Henriquez worked as a Field Day Technician for the Board of Elections for one month in the Goldsboro, North Carolina Area. This position involved supporting the technical aspects of election operations, ensuring that equipment functioned properly during critical voting periods.
Education in System and Networking Management
Francisco Henriquez studied at Wayne Community College from 2018 to 2020, where he pursued an Associate of Science degree in System, Networking, and LAN/WAN Management. This two-year program equipped him with essential knowledge and skills in network management and support, contributing to his professional development in the IT field.