Mary Jo Bauer
About Mary Jo Bauer
Mary Jo Bauer is a First Level Support Technician at Belcan Engineering in Blue Ash, Ohio, where she has worked since 2016. She has a background in Office Management Technology and has held various roles in IT support, including positions at Pomeroy IT Solutions and Hill Top Research.
Work at Belcan
Mary Jo Bauer has been employed at Belcan Engineering as a First Level Support Technician since 2016. In this role, she provides technical support and assistance to clients, ensuring efficient operation of systems and addressing any issues that arise. Her position is based in Blue Ash, Ohio, where she has contributed to the company's commitment to delivering quality engineering solutions.
Education and Expertise
Mary Jo Bauer studied at New Horizons Computer Learning Center, focusing on MCSA SQL Server 2012 and Business Intelligence from 2013 to 2014. She also attended the University of Cincinnati-Raymond Walters College, where she earned an Associate of Applied Science degree in Office Management Technology between 1992 and 2000. This educational background has equipped her with the technical and administrative skills necessary for her career in IT support.
Previous Work Experience
Prior to her current role at Belcan, Mary Jo Bauer worked at Pomeroy IT Solutions as a Help Desk Technician from 2015 to 2016. Before that, she spent ten years at Hill Top Research, where she served as a Help Desk and CRM Project Administrator from 2002 to 2012. These positions provided her with extensive experience in technical support and project administration.
Career Development
Mary Jo Bauer's career in IT began with her role at Hill Top Research, where she developed foundational skills in help desk support and customer relationship management. Her subsequent position at Pomeroy IT Solutions further enhanced her technical expertise. Since joining Belcan, she has continued to build on her experience, focusing on providing first-level support and improving client satisfaction.