Rick Driscoll
About Rick Driscoll
Rick Driscoll is a Help Desk Specialist with extensive experience in information technology. He has worked at the University of Cincinnati since 2015 and at Belcan since 2017, holding degrees in Information Technology from the same institution.
Work at University of Cincinnati
Rick Driscoll has been employed at the University of Cincinnati since 2015, serving as a Help Desk Specialist within the UCIT department. In this role, he provides technical support to students, faculty, and staff, addressing various IT-related inquiries and issues. His experience at the university has contributed to his expertise in troubleshooting and resolving technology problems efficiently.
Work at Belcan
Since 2017, Rick Driscoll has worked as a Help Desk Specialist at Belcan in Cincinnati, Ohio. In this position, he is responsible for delivering technical assistance and support to clients. His role involves diagnosing hardware and software issues, providing solutions, and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
Education and Expertise
Rick Driscoll studied at the University of Cincinnati, where he earned an Associate's degree in Information Technology from 2013 to 2015. He furthered his education by obtaining a Bachelor's degree in Information Technology from the same institution, completing his studies from 2015 to 2017. This educational background has equipped him with a solid foundation in IT principles and practices.
Background
Rick Driscoll has a professional background in information technology, with extensive experience in help desk support. His career spans multiple years in both educational and corporate environments, where he has developed skills in technical support, customer service, and problem resolution. His work at both the University of Cincinnati and Belcan highlights his commitment to assisting users with their technology needs.