Robert Slusser
About Robert Slusser
Robert Slusser is an IT Incident Manager and Network Engineer with over nine years of experience at First Citizens Bank and Belcan TechServices in the Raleigh-Durham and Clayton areas of North Carolina. He has a background in computer and information sciences and enjoys barbecue cooking and sports.
Current Role at Belcan TechServices
Robert Slusser serves as the IT Incident Manager at Belcan TechServices, a position he has held since 2015. In this role, he oversees incident management processes and ensures effective resolution of IT issues. He also works as a Systems Access Team Supervisor and Service Desk Coordinator, having been with the company for a total of 10 years. His responsibilities include coordinating service desk operations and managing access to systems for clients, particularly supporting Grifols Inc.
Experience at First Citizens Bank
Since 2015, Robert has been employed at First Citizens Bank as a Network Engineer. His tenure spans 9 years in the Raleigh-Durham, North Carolina area. In this role, he is responsible for maintaining and optimizing the bank's network infrastructure, ensuring reliable connectivity and performance for banking operations.
Previous Employment at DynPro Inc
Robert Slusser worked at DynPro Inc as a Technical Desktop Support specialist for a period of 6 months in 2013. His role involved providing technical assistance and support to desktop users, troubleshooting hardware and software issues, and ensuring a smooth user experience.
Educational Background
Robert studied Computer and Information Sciences and Support Services at Central New Mexico Community College from 2003 to 2005. He completed a two-year program that provided foundational knowledge in IT and support services. Additionally, he attended Oak Forest High School from 1995 to 1999, where he completed his secondary education.
Personal Interests
Outside of his professional responsibilities, Robert enjoys trying new barbecue recipes and spending quality time with family and friends. He is passionate about sports and actively participates in hockey when his schedule allows. Known for his upbeat personality, he contributes positively to workplace morale.