Benchmark Email
Benchmark Email offers a comprehensive suite of email marketing and automation tools, supporting multiple languages and providing extensive customer support.
Services
Benchmark Email offers a comprehensive suite of services designed to meet various marketing needs. These include email marketing, marketing automation, marketing CRM, and landing pages. Moreover, the platform includes unique features like Smart Design for custom email templates, a brand kit for consistency, and smart content capabilities. Benchmark Email also provides tools for eCommerce, lead generation, reporting, and a wide range of integrations with other sales and marketing tools.
Plans and Pricing
Benchmark Email has several pricing plans tailored to different user requirements. The free plan includes up to 500 contacts and 3,500 emails per month. The Pro plan adds features like email automation, landing pages, and A/B testing. For more extensive needs, the Enterprise plan offers managed account setup, deliverability tools, volume discounts, and send-based pricing. There are also specific pricing plans for high-volume senders.
Customer Support
Benchmark Email provides extensive customer support to ensure users have a smooth experience. This includes live chat and phone support. The company also offers multiple resources such as an email marketing guide, free email templates, various guides and downloads, a blog, customer testimonials, and developer resources. Additionally, a 25% discount is available for registered non-profit organizations.
Multilingual Support
Benchmark Email supports multiple languages to cater to a global audience. Available languages include English, Spanish, German, Traditional Chinese, Simplified Chinese, Japanese, Italian, Portuguese (Brazil), and French. This wide range of language support helps ensure that users from different linguistic backgrounds can effectively use the platform.
Customer Segmentation and Analytics
Benchmark Email provides robust customer segmentation tools, allowing users to target groups such as new subscribers, different lifecycle stages, demographics, purchase history, engagement levels, and more. The platform's analytics and reporting tools help track critical email metrics like open rate, click-through rate, conversion rate, bounce rate, unsubscribe rate, geographic location, and link performance. These features enable users to monitor and optimize their email marketing strategies.
