Kevin Korinek
About Kevin Korinek
Kevin Korinek serves as the Senior Director of Customer Success at BenchPrep, bringing expertise in Functional Design and SQL to enhance customer success strategies. He has a strong background in Computer Software Training and has held various roles in customer success and management across multiple organizations.
Current Role at BenchPrep
Kevin Korinek serves as the Senior Director of Customer Success at BenchPrep. He has held this position since 2023, contributing to the development and implementation of customer success strategies. His role involves overseeing the customer success team and ensuring that clients receive effective support and onboarding. Prior to this, he worked as the Director of Customer Success at BenchPrep for one year, further enhancing his expertise in customer relations within the educational technology sector.
Professional Experience
Kevin Korinek has extensive experience in customer success and consulting. He worked at Huron Consulting Group as a Manager from 2008 to 2019, where he gained valuable insights into client management and operational efficiency. His tenure in the education industry has equipped him with a deep understanding of the specific needs and challenges faced by educational clients. Before his current role, he held various positions at BenchPrep, including Senior Customer Success Manager and Customer Success Manager, from 2019 to 2023.
Education and Expertise
Kevin Korinek earned both his Bachelor's and Master's degrees in Accounting from the University of Illinois at Urbana-Champaign. He completed his Bachelor's degree from 2003 to 2007 and his Master's degree from 2007 to 2008. His educational background provides a strong foundation in Cost Accounting and Financial Modeling, which supports his work in customer success. Additionally, he possesses expertise in Functional Design and SQL, essential for developing effective customer success strategies.
Skills in Customer Success
Kevin Korinek has developed strong skills in Computer Software Training, which enhance his ability to onboard and support clients effectively. His expertise in Functional Design and SQL allows him to create efficient strategies that address customer needs. His background in the education sector contributes to his understanding of the unique challenges faced by clients in this industry, enabling him to provide tailored solutions that improve customer satisfaction and success.