Amy Talbot
About Amy Talbot
Amy Talbot is a Customer Success Manager with a strong background in healthcare technology and data analytics. She has held various roles in customer success, teaching, and medical laboratory technology, and is currently employed at BenchSci since 2022.
Current Role at BenchSci
Amy Talbot serves as a Customer Success Manager at BenchSci, a position she has held since 2022. In this role, she focuses on enhancing customer experiences and ensuring successful implementation of the company's innovative life science software applications. Her expertise in deployment and project management supports her efforts in delivering effective solutions to clients.
Previous Experience in Customer Success
Before joining BenchSci, Amy worked as a Customer Success Manager at Hypercare from 2021 to 2022. Her responsibilities included managing client relationships and facilitating the adoption of healthcare technology solutions. This role followed her tenure at Inter Medico, where she served as a Technical Support Specialist from 2020 to 2021, further developing her skills in customer engagement and technical support.
Academic Background
Amy Talbot has a strong academic background in health sciences and data analytics. She earned a Master of Health Studies from Athabasca University, completing her studies from 2018 to 2022. Additionally, she holds a Bachelor of Health Science (Honours) in Medical Laboratory Science from Ontario Tech University, which she completed from 2010 to 2014. She also obtained a Certificate in Data Analytics & Web Visualization from the University of Toronto School of Continuing Studies, studying from 2020 to 2021.
Experience in Medical Laboratory Technology
Amy has extensive experience in the field of medical laboratory technology. She worked as a Medical Laboratory Technologist at Stevenson Memorial Hospital from 2014 to 2016 and at Dynacare from 2016 to 2020. Additionally, she served as Teaching Faculty at the Canadian Memorial Chiropractic College from 2018 to 2019, where she contributed to the education of future healthcare professionals.
Passion for Healthcare Technology
Amy Talbot has a demonstrated passion for innovative healthcare and life sciences technology. Her enthusiasm for data analytics and problem-solving complements her professional roles, allowing her to effectively contribute to advancements in healthcare solutions. Her background in both technical support and customer success positions her well to address the challenges faced by clients in the healthcare sector.