Jacquelyn Stearns
About Jacquelyn Stearns
Jacquelyn Stearns is an Internal Communications Manager with extensive experience in enhancing employee engagement and communication strategies. She has worked at various organizations, including The Leukemia & Lymphoma Society and Washington University in St. Louis, and currently serves in her role at BenchSci since 2021.
Current Role at BenchSci
Jacquelyn Stearns serves as the Internal Communications Manager at BenchSci, a position she has held since 2021. In this role, she focuses on enhancing internal communication strategies within a remote work environment. She collaborates closely with various departments, including People Operations, IT, and Diversity, Equity and Inclusion, to provide strategic counsel on company-wide communications. Her efforts aim to foster a strong organizational culture and improve employee engagement.
Previous Experience in Internal Communications
Prior to her current position, Jacquelyn worked at The Climate Corporation as an Internal Communications Manager from 2020 to 2021. She also held multiple roles at Washington University in St. Louis, including Senior Communications Specialist from 2018 to 2020 and Communications Coordinator from 2016 to 2018. Her experience in these positions contributed to her expertise in developing effective communication strategies and enhancing employee engagement.
Educational Background
Jacquelyn Stearns has a solid educational foundation in psychology and communications. She earned a Bachelor of Science (B.S.) in Psychology from Missouri State University from 2003 to 2006. She later pursued a Master of Arts (M.A.) in Communications at Lindenwood University from 2016 to 2017. Additionally, she studied at the Nonprofit Services Center, further enhancing her skills in communication within the nonprofit sector.
Achievements in Internal Communications
Jacquelyn has implemented several successful initiatives in her internal communications roles. She introduced a new format for internal newsletters that achieved an open rate of over 75% and a click rate of over 25%. Additionally, she developed a governance structure for communication channels that increased the percentage of employees feeling 'very informed' by over 16% within three months. Her introduction of 'Mission Moments' in company-wide meetings has also enhanced employee engagement.
Campaign Specialist Experience
Before her roles in internal communications, Jacquelyn worked as a Campaign Specialist in Donor Development at The Leukemia & Lymphoma Society from 2012 to 2015. This position provided her with valuable experience in nonprofit communications and donor engagement, laying the groundwork for her future roles in internal communications.