Jeremy Epstein
About Jeremy Epstein
Jeremy Epstein is the Head of User Research at BenchSci, where he has worked since 2022. He has extensive experience in user research and product design, having held various roles at companies such as Symantec, Top Hat, and Skype.
Current Role at BenchSci
Jeremy Epstein serves as the Head of User Research at BenchSci, a position he has held since 2022. In this role, he leads research initiatives aimed at enhancing user experience and product usability. His focus is on understanding user needs and translating them into actionable insights that inform product development.
Previous Experience at BenchSci
Before becoming Head of User Research, Jeremy Epstein worked at BenchSci as a Principal Researcher from 2021 to 2022. He also served as a Consultant for three months in 2021. His contributions during these roles involved conducting user research and providing strategic insights to improve product offerings.
Professional Background
Jeremy Epstein has extensive experience in user research and product design. He worked at Symantec as a User Experience Consultant from 2007 to 2009, and at MarkMonitor as a Product Design Consultant from 2007 to 2015. He also held positions at Skype and Sitecore, focusing on product management and design. His role at Top Hat as Director of User Research from 2018 to 2021 further solidified his expertise in the field.
Education and Expertise
Jeremy Epstein studied at Carnegie Mellon University, where he earned a Bachelor of Fine Arts (BFA) in Design from 1990 to 1994. His educational background provides a strong foundation for his work in user experience and research, enabling him to apply design principles effectively in various professional settings.