Alan Hayes
About Alan Hayes
Alan Hayes is a Senior QA Analyst with extensive experience in quality assurance and business analysis, having worked at various companies including Ally Financial Inc. and Lockheed Martin. He has a strong background in software development, quality standards, and testing methodologies.
Work at Benefitfocus
Alan Hayes has been employed at Benefitfocus as a Senior QA Analyst since 2014. In this role, he has contributed to quality assurance processes and ensured the delivery of high-quality software products. His responsibilities include leading the creation of test plans and executing various levels of testing, including User Acceptance Testing. His tenure at Benefitfocus has lasted for approximately 10 years, during which he has applied his extensive experience in quality assurance and software development.
Previous Experience at Ally Financial Inc.
Before joining Benefitfocus, Alan Hayes worked at Ally Financial Inc. as a UAT Test Lead from 2010 to 2014. His role involved overseeing user acceptance testing processes in the Charlotte, North Carolina area. During his four years at Ally Financial, he developed skills in managing testing phases and ensuring that software met user requirements.
Background in Quality Assurance and Business Analysis
Alan Hayes has a diverse background in quality assurance and business analysis. He worked at Lockheed Martin for 13 years, where he held multiple roles including QA Process, Business Analyst, Project Manager, QA Tester, and Developer. His experience at Lockheed Martin laid the foundation for his expertise in implementing quality standards such as SEI CMM (CMMI) and ISO 9000. He also served as a Business Analyst at Wachovia, A Wells Fargo Company, and as a QA Tester at Nova Gaming LLC and Michelin.
Education and Expertise
Alan Hayes earned a Bachelor of Science degree in Computer Science from North Carolina Agricultural and Technical State University, studying from 1987 to 1991. His educational background supports his expertise in software development and quality assurance. He is proficient in various programming languages, including SQL, JAVA, HTML, and UML, and has strong skills in transferring business specifications into requirements using UML tools like Rational Rose.
Technical Skills and Tools Proficiency
Alan Hayes possesses a wide range of technical skills and is proficient in various quality assurance tools. He has experience using Test Director, Vermont High Test, JIRA, Clearcase, Framemaker, Rational Tools, Quick Test Pro, and Quality Center. His ability to lead and create test plans, scenarios, and execute unit and integration tests is supported by his knowledge of both Waterfall and Iterative development approaches.