Amanda Elkins
About Amanda Elkins
Amanda Elkins is a Customer Success Specialist at Benefitfocus, where she has worked since 2016. She also has experience as a Benefits Analyst and Benefits Administrator at the same company, contributing to her extensive background in customer success and benefits management.
Work at Benefitfocus
Amanda Elkins has been employed at Benefitfocus since 2013. She has held multiple roles, including Benefits Analyst and Benefit Administrator, for a total of 11 years. In 2016, she transitioned to the position of Customer Success Specialist, where she has worked for 8 years. Her responsibilities include ensuring customer satisfaction and managing client relationships within the organization, contributing to the overall success of Benefitfocus in the benefits administration sector.
Education and Expertise
Amanda Elkins earned her Bachelor of Science degree from the University of South Carolina Aiken, where she studied from 2007 to 2011. She has also pursued further education at Capella University. Her academic background supports her expertise in benefits analysis and customer success, equipping her with the necessary skills to effectively assist clients and manage benefits programs.
Background
Amanda Elkins is based in Charleston, South Carolina, United States. She has developed a strong foundation in the benefits administration field through her extensive experience at Benefitfocus. Her career trajectory demonstrates a commitment to enhancing customer experiences and optimizing benefits management processes.