Amy Lacome
About Amy Lacome
Amy Lacome is a Manager of Customer Success at Benefitfocus, where she has worked since 2019 in Salt Lake City, Utah. She has previous experience in customer success roles at Ghostery, Inc. and Questionmark, and holds a master's degree from Westminster College.
Current Role at Benefitfocus
Amy Lacome serves as the Manager of Customer Success at Benefitfocus, a position she has held since 2019. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction. Her work is based in Salt Lake City, Utah, where she contributes to the company's mission of providing innovative benefits management solutions.
Previous Experience in Customer Success
Prior to her current role, Amy Lacome worked at Benefitfocus as a Regional Customer Success Manager from 2017 to 2019 in Charleston, South Carolina. Before that, she held the position of National Strategic Account Manager at Questionmark for nine months in 2016. Additionally, she served as a Regional Customer Success Manager at Ghostery, Inc. from 2015 to 2016, gaining extensive experience in customer relationship management.
Educational Background
Amy Lacome earned her Master's degree from Westminster College, where she studied from 2013 to 2015. Prior to that, she completed her Bachelor's degree at Utah Valley University in 2007. Her educational background has equipped her with the skills necessary for her roles in customer success and management.