Andrew Maira

Customer Success Manager @ Benefitfocus

About Andrew Maira

Andrew Maira is a Customer Success Manager at Benefitfocus, where he has worked since 2016. He has held various roles within the company, including Account Manager and Implementation Consultant.

Work at Benefitfocus

Andrew Maira has been employed at Benefitfocus since 2015. He initially served as an Implementation Consultant for four months before transitioning to the role of Account Manager, where he worked for one year. In 2016, he took on the position of Customer Success Specialist, a role he has maintained for eight years. In 2017, he advanced to the position of Customer Success Manager, where he has continued to contribute for seven years. His tenure at Benefitfocus highlights his commitment to customer success and account management within the organization.

Education and Expertise

Specific educational qualifications for Andrew Maira are not provided. However, his professional experience at Benefitfocus indicates a strong foundation in customer success management, account management, and implementation consulting. His roles have required skills in client relations, project management, and strategic planning, which are essential for effectively supporting customers and ensuring their success with Benefitfocus products.

Background

Andrew Maira began his career at Benefitfocus in 2015, where he quickly gained experience in various roles. His background includes working as an Implementation Consultant and an Account Manager before focusing on customer success. This progression reflects his adaptability and growth within the company. His ongoing work at Benefitfocus since 2015 demonstrates a sustained commitment to the organization and its clients.

Achievements

While specific achievements are not detailed, Andrew Maira's long-standing roles at Benefitfocus suggest a track record of success in customer engagement and satisfaction. His progression from Implementation Consultant to Customer Success Manager indicates a recognition of his capabilities and contributions to the company. His experience in managing customer relationships and ensuring successful implementations likely contributes to the overall success of Benefitfocus's customer success initiatives.

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