Baxter Culler
About Baxter Culler
Baxter Culler serves as the Customer Service Team Manager at Benefitfocus, where he has worked since 2019. He has a diverse background in customer service and marketing, with previous roles at Bridgestone Golf and Marriott Hotels.
Work at Benefitfocus
Baxter Culler has been employed at Benefitfocus since 2016, holding various positions over the years. He started as a Benefits Analyst, where he worked for two years before transitioning to the role of Customer Service Team Lead in 2018. After one year in that position, he became the Customer Service Team Manager in 2019. In this role, he oversees customer service operations and manages team performance in the Charleston, South Carolina area.
Previous Experience
Before joining Benefitfocus, Baxter Culler worked at Bridgestone Golf as a Golf Ball Fitting Technician in the marketing department from 2013 to 2016. His earlier experience includes a brief role as a Restaurant Supervisor at Marriott Hotels in 2012 and as a Simulation Server at Medieval Times from 2011 to 2012. These positions contributed to his customer service skills and management experience.
Education and Expertise
Baxter Culler earned a Bachelor of Arts (B.A.) degree in Management Information Systems from the University of South Carolina Upstate, completing his studies from 2005 to 2009. This educational background provides him with a solid foundation in both management and information systems, which supports his roles in customer service and team management.
Career Timeline
Baxter Culler's career spans various roles in customer service and management. He began his professional journey as a Simulation Server at Medieval Times in 2011. After that, he worked at Marriott Hotels for a short period before joining Bridgestone Golf in 2013. Following his time there, he joined Benefitfocus in 2016 and progressed through multiple roles, culminating in his current position as Customer Service Team Manager.