Benjamin Dickinson
About Benjamin Dickinson
Benjamin Dickinson serves as a Senior Client Executive at Benefitfocus, where he has worked since 2023. He has extensive experience in client management and sales, having held various roles at Benefitfocus and Collins Office Supply over the past decade.
Work at Benefitfocus
Benjamin Dickinson has been serving as a Senior Client Executive at Benefitfocus since January 2023. In this role, he is responsible for negotiating contract renewals and leading sales negotiations through to closing. He focuses on growing existing revenue and improving client satisfaction. Prior to his current position, he worked as a Senior Customer Account Executive from 2020 to 2022 and as a Customer Development Account Executive from 2017 to 2020. His experience at Benefitfocus spans several years, contributing to his understanding of client needs and relationship management.
Previous Experience
Before joining Benefitfocus, Benjamin Dickinson held various positions at Collins Office Supply from 2008 to 2013, including Operations Manager/Sales Manager and Outside Sales Representative. His responsibilities included marketing, advertising, and promoting products to clients. Additionally, he worked as a Private Music Instructor and Freelance Musician from 2005 to 2008. His diverse background in sales and client management has equipped him with skills essential for his current role.
Education and Expertise
Benjamin Dickinson studied at Arizona State University, where he earned a Bachelor's degree in Music from 1999 to 2003. He furthered his education at DePaul University, obtaining a Master's degree in Music with a focus on Technology and Performance from 2003 to 2005. He also completed training at Dale Carnegie, enhancing his skills in communication and relationship management. This educational background supports his expertise in client relations and sales strategies.
Client Relationship Management
In his current role at Benefitfocus, Benjamin Dickinson emphasizes the importance of developing meaningful relationships with account stakeholders. He manages high-level relationships within his territory to identify future up-sell opportunities. His approach is centered on enhancing client satisfaction, which is critical for maintaining long-term business relationships and driving revenue growth.