Brittany Foster
About Brittany Foster
Brittany Foster is an Account Manager in Employer Account Management at Benefitfocus, where she has worked since 2015. She has a background in customer service and technical account management, with previous roles at Blackbaud and Benefitfocus.
Current Role at Benefitfocus
Brittany Foster currently serves as an Account Manager in Employer Account Management at Benefitfocus. She has held this position since 2015, contributing to the company's operations in Charleston, South Carolina. In her role, she focuses on managing employer accounts and ensuring client satisfaction through effective communication and service delivery.
Previous Experience at Benefitfocus
Prior to her current role, Brittany Foster worked at Benefitfocus in various capacities. She was a Team Lead for the eExchange division from 2014 to 2015. Additionally, she served as a Technical Account Manager for eExchange from 2013 to 2014 and worked as a Data Analyst in the same division from 2011 to 2013. This diverse experience within the company has equipped her with a comprehensive understanding of its operations.
Experience at Blackbaud
Brittany Foster has also gained experience at Blackbaud, where she held multiple customer service roles. She worked as a Customer Service Representative from 2009 to 2010, followed by positions as a Customer Service Specialist I and II in 2010 and 2011, respectively. These roles provided her with foundational skills in customer support and service management.
Education and Qualifications
Brittany Foster holds a Bachelor of Science degree from the College of Charleston, where she studied from 2004 to 2009. She furthered her education by obtaining a Master of Business Administration (MBA) from The Citadel, completing her studies from 2012 to 2014. Her educational background supports her professional expertise in account management and business operations.