Brooke White
About Brooke White
Brooke White is the Regional Director of Customer Success Management at Benefitfocus, a position she has held since 2017. She has extensive experience in customer success and training management, having previously worked at Landesk Software and Instructure in various leadership roles.
Current Role at Benefitfocus
Brooke White serves as the Regional Director of Customer Success Management at Benefitfocus. She has held this position since 2017, contributing to the company's focus on enhancing customer satisfaction and success. In this role, she is responsible for overseeing customer engagement strategies and ensuring that clients receive optimal support and resources.
Previous Experience at Landesk Software
Brooke White has extensive experience at Landesk Software, where she held multiple roles over several years. She worked as a Program Manager from 2007 to 2008, followed by a position as Training Manager for North America and the Rest of the World from 2008 to 2009. Subsequently, she served as Director of Customer Success from 2011 to 2015 and as Director of Training from 2009 to 2011, focusing on customer training and success initiatives.
Experience at Instructure
Brooke White worked at Instructure in various leadership roles. She served as Director of Onboarding from 2015 to 2016, where she managed the onboarding process for new clients. Following this, she was the Director of Services Experience from 2016 to 2017, focusing on improving overall service delivery and client experiences in Salt Lake City, Utah.
Education and Academic Background
Brooke White studied at North Carolina State University, where she earned a Bachelor of Arts degree from the College of Management. Her academic journey spanned five years, from 1990 to 1995, providing her with a solid foundation in management principles that have informed her professional career.