Caroline Stockdale
About Caroline Stockdale
Caroline Stockdale serves as a Senior Project Manager at Benefitfocus, where she has worked since 2019 in the Charleston, South Carolina Area. She has a diverse background in project management and client relations, with previous roles at Scott Miller and Fibertech Networks.
Work at Benefitfocus
Caroline Stockdale has been employed at Benefitfocus since 2016, where she currently holds the position of Senior Project Manager. In this role, she has been instrumental in organizing and facilitating debrief sessions aimed at driving cross-company teams towards process and quality improvement. She also facilitates weekly leadership meetings, providing updates on risks and accomplishments. Additionally, Caroline has developed a standard reporting process to represent the status and health of renewal projects across five business channels and 1,700 accounts. Her contributions include defining roles and responsibilities following a company-wide reorganization and building a new team focused on implementing program-level initiatives to increase efficiency.
Education and Expertise
Caroline Stockdale holds a Master of Science (MS) degree in Secondary Education and Teaching from the University of Rochester, which she completed from 2008 to 2010. Prior to this, she earned a Bachelor of Arts (B.A.) degree in History from Clemson University, studying there from 2004 to 2008. Her educational background supports her expertise in project management and customer success, particularly in the context of her work at Benefitfocus.
Background
Before joining Benefitfocus, Caroline Stockdale gained diverse experience in various roles. She worked as a Client Relations Coordinator at Scott Miller from 2010 to 2012. Earlier, she served as a Managerial Trainee and Front Desk Associate at Courtyard By Marriott for three months in 2008. Additionally, she held the position of Operational Associate at Fibertech Networks from 2009 to 2010 and worked as an On Site Manager and Promotional Model at Strategic Experiential Group from 2008 to 2012. This range of experiences has contributed to her skill set in project management and client relations.
Achievements
During her tenure at Benefitfocus, Caroline Stockdale has made significant contributions to the organization. She has developed a standard reporting process that effectively communicates the status and health of renewal projects across multiple business channels. Caroline has also played a key role in facilitating leadership meetings and driving process improvements through organized debrief sessions. Her efforts in defining roles and responsibilities during a company-wide reorganization demonstrate her ability to adapt and lead in a dynamic work environment.