Christina Vitagliano Saraceni
About Christina Vitagliano Saraceni
Christina Vitagliano Saraceni is an Enterprise Platform Solution Specialist with extensive experience in account management and project oversight in the healthcare technology sector. She has worked at Benefitfocus since 2017 and previously held roles at CarePoint, Inc. and Omnicare.
Current Role at Benefitfocus
Christina Vitagliano Saraceni serves as an Enterprise Platform Solution Specialist at Benefitfocus. She has held this position since 2017, contributing to the organization for over seven years in the Charleston, South Carolina area. In her current role, she oversees project management for clients' annual renewal projects, which includes preparation, planning, configuration, validation, and data exchange. Additionally, she acts as a dedicated Technical Account Manager for the largest and most complex employer groups, ensuring that client needs are met effectively.
Previous Experience at Benefitfocus
Prior to her current position, Christina worked at Benefitfocus in various roles. She was an Account Manager for nine months from 2015 to 2016 and later served as a Customer Success Manager for one year from 2016 to 2017. In these roles, she gained experience in managing client relationships and ensuring customer satisfaction, which laid the foundation for her current responsibilities.
Experience at CarePoint, Inc.
Christina worked as an Account Representative at CarePoint, Inc. from 2013 to 2015 for two years. In this role, she was responsible for managing client accounts and fostering relationships, contributing to her expertise in customer service and account management.
Educational Background
Christina studied at Rutgers, The State University of New Jersey-Camden, where she earned a Bachelor of Arts degree in Childhood Studies, Psychology, and Pre-Nursing from 2006 to 2010. Additionally, she attended Camden County College for one year from 2008 to 2009, focusing on Pre-Nursing. Her educational background provides a solid foundation for her professional roles in account management and client services.
Skills and Responsibilities
In her role at Benefitfocus, Christina manages the integrity of application data, including EDI integrations between insurance providers and third-party payroll vendors. She acts as an application consultant, designing and presenting best practice solutions tailored to the evolving business needs of her clients. Her expertise in project management and technical account management positions her as a key resource for complex employer groups.