Christine Dorman
About Christine Dorman
Christine Dorman is an experienced account manager currently working at Benefitfocus since 2014. She has held various roles in the insurance and customer service sectors, including previous positions at Arthur J. Gallagher & Co., Stone Mountain Park, and Brown & Brown Insurance.
Current Role at Benefitfocus
Christine Dorman has been serving as an Account Manager at Benefitfocus since 2014. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her tenure at Benefitfocus has spanned nearly a decade, during which she has developed expertise in client relations and account management within the benefits technology sector.
Previous Experience in Account Management
Prior to her current position, Christine worked at Benefitfocus as an Account Consultant from 2013 to 2014. This role involved providing support and guidance to clients regarding their benefits solutions. Additionally, she briefly worked at Arthur J. Gallagher & Co. as a Benefits Systems Administrator in 2015, where she contributed to the administration of employee benefits systems.
Background in Customer Service
Christine's career began in customer service, with a position as a Customer Representative at Stone Mountain Park from 2004 to 2006. This early experience laid the foundation for her skills in client interaction and service delivery, which she has carried into her subsequent roles in account management.
Marketing Management Experience
In 2013, Christine served as a Marketing Manager at Brown & Brown Insurance in Charleston, South Carolina, for a duration of seven months. In this capacity, she was involved in marketing strategies and initiatives that supported the company's insurance services.
Education and Academic Background
Christine Dorman earned a Bachelor of Business Administration degree from Georgia College and State University, completing her studies from 2006 to 2010. This educational background provided her with a solid foundation in business principles, which she has applied throughout her professional career.